Data and cookie policy

In our personal data policy for Washpower, you get help to understand what data we collect, why we collect it and what we as data controllers use it for. Washpower has prepared this information on personal data protection in order to ensure compliance with applicable personal data legislation, including the EU regulation on personal data and the Data Protection Act.

1. In general
1.1 This personal data policy applies to all personal information that you provide to us and / or that we collect about you when you are a customer of Washpower, or when you visit our website

2. Data controller
2.1 The data controller for the processing of your personal data is:

Elmevej 8
7870 Roslev
CVR No. 37808172

Data Responsible
Glenn Pedersen
Telephone; 2834 1133

2.2 Washpower uses subcontractors who act as sub-data processors. They are listed below. These sub-processors can themselves use additional sub-processors, which they themselves maintain a list of.

Nytorv 6, st.
7700 Thisted
CVR No. 34364168
Subdata processors:

Evolution 360
Vesterbrogade 149
DK-1620 KĂžbenhavn V
+45 71 74 76 00

2.3 When we process personal information, we comply with the EU Data Protection Regulation (GDPR) as well as the Danish personal data law rules, which may apply after 25 May 2018.

2.4 If you have any questions about our personal data policy, or the way we process your personal information, which is registered with Washpower, you can contact or telephone +45 96 96 10 15.

Website and tracking
3.1 When you visit our website, information is collected about you, which is used to gain insight into the use of the site, as well as how the user experience can be improved. We call this practice “tracking”.

3.2 If you want insight into, or want to delete the information we have collected about you, you are welcome to contact us about this.

3.3 We use cookies for several purposes. You can read more about cookies, as well as deselect them, in our cookie message, which can be opened by clicking on the small icon in the lower left corner of the page.

4. Collection of personal information
4.1 If you are a customer or contact us from the website,, we collect general personal information about you, for example: name, address, mobile number and email address.

4.2 We do not process sensitive personal data about you (as defined in Article 9 (1) of the Data Protection Regulation).

5. Processing of personal information
5.1 Personal data must be understood as defined in the personal data legislation.

5.2 We only process personal data to the extent necessary. For example, it may be necessary for us to meet our obligations under agreements and related services. It can also be to live up to the obligations we have as a Danish company, where we are covered by Danish law.

Thus, we do not use personal information other than that we need for the specific purpose.

5.3 We do not profile you and do not misuse your personal information. We also do not pass on your personal information without your consent, unless we are required to do so by law.

5.4 If you are a customer, we use your personal information to:

Send order confirmation, passwords and user guides to you.
Provide you with customer service, support, answer questions and comply with your requests.
Execute your orders and deliver our services and services.
Manage customer relationship management for you.
Submit notifications about new options, products, prices, system updates, downtime, etc. via e-mail.
5.5 We check as far as possible that the personal information we process about you is not incorrect or misleading. We also make sure to update your personal information regularly when we become aware of changes.

6. Sharing your personal information
6.1 We always make sure that there is a legal basis before we pass on your personal information to third parties.

6.2 We share your personal information with the suppliers and partners who assist us with the execution of your order, or who assist us with our IT operations, hosting, SMS gateway, etc. This means, for example, that we share your information with our service providers, our technical support and our bank.

6.3 We also share your personal information to the extent that we are obliged to do so, for example as a result of reporting requirements to public authorities such as SKAT.

Sharing of information with recipients outside the EU / EEA
7.1 In certain cases, we transfer personal data to data processors established outside the EU / EEA.

7.2 We are aware of the stricter rules within this area, and ensure that our data processors meet the requirements that the data processing presupposes.

8. IT security
8.1 We have adopted internal rules on IT security, which contain instructions